SpamTitan

Establishing a Support Connection

Follow the steps below to establish a secure connection from SpamTitan Gateway to TitanHQ Support if requested to do so by a TitanHQ support engineer.

  1. Click the Dashboard link in the top right of your interface to access the system dashboard.

    STG-dashboard-link.jpg
  2. Click Connect in the bottom left of the dashboard.

    STG-dashboard3.jpg
  3. Give the five-digit port number from the window that opens to your TitanHQ support engineer.

    STG-establish-support-connection.jpg
  4. When requested, click Disconnect to close the port.