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Adding, Deleting & Importing to Allow Lists

Go to Filter Rules > Domain (Group) Allow List to allow specific email addresses or domain names. If you allow an email address or domain, then mail from that address or domain to any domain in your domain group will be automatically forwarded to the recipient.


The Domain Group Administrator will see a Domain Group Allow List tab and a Domain Administrator will see Domain Allow List tab.


Allow and block lists are bypassed if the Spam should be: setting is set to Passed (Tagged) for a user or domain policy.

Adding an Allow List Entry

  1. Enter the Sender Email: in the form of or Sender Domain: in the form of

  2. Enter Comments: as required.

  3. Click Save.

Deleting an Allow List Entry

  1. Check the box to the left of the email address or domain name you want to delete. Check multiple boxes to delete several entries at once.

  2. Click Delete under Allowed Email Addresses or Allowed Domains.

Importing Allow List Entries

  1. Create a single text file with all the entries to import (both email addresses and domains can be imported together from the same text file). The file must have one email address or domain (preceded by the '@' sign) per line. For example:




      To include subdomains, add a period (.) after the @ symbol for the domain.

      For example:

  2. Click Import..., select the text file and click Open.

  3. Email addresses will be listed in Allowed Email Addresses and domains will be listed in Allowed Domains.