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TitanHQ Product Docs

Using Icons to Manage Customers, Campaigns and Reports

To help you manage the tasks related to customers, campaigns and reports, various icons are available which are located in the Actions column. For example, if you want to edit or delete a customer group, go to Customer Groups, and select either the Edit SFT-Edit-Icon.jpg or Delete SFT-Delete-Icon.jpg icon for that customer group:

SFT-Customer-Groups-Current.jpg

The table below explains the functions of all the icons:

Icon

Description

Edit

SFT-Edit-Icon.jpg

If you want to modify the details of current customers or customer groups, select this icon. The editable fields are:

  • Customers: Customer name

  • Customer Groups: Group name; Description; Add customer(s)

Delete

SFT-Delete-Icon.jpg

The Delete function is only available for Customer Groups.

Customer Portal Login

SFT-MSP_Login-icon.jpg

Available in your current list of customers, the Customer Portal Login icon lets you log in as one of your customers.

Details

SFT-Details-Icon.jpg

You can select this icon in the Training and Reports sections to display more details.