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Excluding an Email Address from a Geoblocking Rule

You can exclude email from geoblocking rules by creating exemptions. This allows email through even if a geoblocking rule is blocking the country it originates from. Email can be exempted based on the sender's IP, domain or email address.

Follow the steps below to create an exemption based on sender email, which is the email address that an email originates from.

  1. Go to Filter Rules > Geoblocking.

  2. In the Sender Email Exemptions: table click Add... and the Add Sender Email Exemption window displays:

  3. Complete the fields as follows:

    • Sender Email: Email address you want to exempt from geoblocking rules.

    • Comment: An optional comment on this email exemption.

  4. Click Save to save this email exemption, or Cancel to discard.

Once an exemption has been added, it can be edited or deleted. Click the edit ST-701-edit-button.jpg icon to edit an exemption, or click the delete ST-701-delete-button.jpg icon to delete an exemption.