WebTitan

Adding a Customer Account

Follow these steps to add a new customer account to your WebTitan Cloud.

  1. Go to Customer Settings > Accounts.

  2. Click Add... and the Add Account window displays.

    WTC-SP-add-edit-account.jpg
  3. Using the table below as reference, complete the fields in the Add Account window.

  4. Click Save to save changes or Cancel to ignore changes and close the window.

Customer Account Settings

Field

Description

Account Name:

Name of the customer account, e.g. Example Coffee Company.

Email:

Email address associated with this account, e.g. admin@example.com. This is the email address a customer admin will use to log into their WebTitan Cloud interface.

Description:

A brief description of the account. This is a useful field for filtering and searching.

This field is visible in the customer UI.

License:

A license string you can assign to this customer for your own reference, e.g. customer reference number. This is not your WebTitan Cloud license.

This field is not visible in the customer UI.

If adding a customer account, enter a license string for your customer in the License field:

WTC-SP-add-customer-license.jpg

If editing a customer account, tick the Change License box to edit the existing license string:

WTC-edit-customer-license.jpg

Change Password:

This is the password a customer admin uses to log into their WebTitan Cloud interface.

If adding a customer account, enter the password your customer will use to log into their UI in the password field (minimum of six characters):

WTC-SP-add-customer-password.jpg

If editing a customer account, tick the Change Password box to change the current password:

WTC-edit-customer-password.jpg

Timezone:

Time zone associated with this account. The correct time timezone ensures that Dashboard, History and Reporting information is accurate.