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SpamTitan

Change Your MX Records

Any domain that uses email has MX records. The MX record lists the mail servers available to accept mail for that domain. 

If you are a new customer whose account has just been created, you will be added to our latest servers listed here. If you are an existing customer, you may be using a different server. See SpamTitan Cloud Server IP Addresses for a full list.

  • cloud15.spamtitan.com

  • cloud16.spamtitan.com

Using two MX records of equal priority allows for fail-over and redundancy.

Important

After changing your MX records, it is recommended you verify email flow through SpamTitan to your mail server before proceeding to the next setup step, Lock Down Your Mail Server.

See below for additional information on changing MX records for different common mail services.

Changing MX Records on Common Mail Services

Notice

The instructions below are for tools that are not owned or managed by TitanHQ and are only intended as a guideline to help you. As such, the information may be subject to change without us knowing.

If you notice anything incorrect, please email docs@titanhq.com and let us know.

Yahoo MX Records

  1. Log in to the administrative console for your domain on smallbusiness.yahoo.com. icons8-external-link-32.png

  2. Select Domain from the top toolbar.

  3. Select Manage Advanced DNS Settings.

  4. Select Change MX Records.

  5. Enter your MX records.

  6. Select Submit.

Setup GoDaddy MX Records

Follow these steps to create MX records for a GoDaddy hosted domain.

  1. Log into your GoDaddy account and select the My Accounts tab.

  2. Select the domain you're using with SpamTitan to access the Domain Settings page.

  3. Select DNS to view your DNS records.

  4. Select Add New Record and then select MX from the Type menu.

  5. Enter the following details:

    • Name: This field can remain blank, unless you want to set up an MX record on a subdomain.

    • Priority: A lower value represents higher priorities. Zero (0) is the highest priority.

    • Value: This is the corresponding MX record from SpamTitan; for example: us1-smtp-mx1.titanhq.com.

    • TTL: Default

  6. Select Save.

Setting up cPanel MX Records

Log in to the cPanel administrative console and follow the steps below to set up your cPanel MX records.

  1. From the Mail section, select MX Entry.

  2. From the Domains section, select Zone Editor.

  3. Select MX Record to add your MX Records.

  4. In the window that appears, enter the following:

    • Priority: A lower value represents higher priorities. Zero (0) is the highest priority.

    • Destination: Enter your MX record.

  5. Select Add An MX Record.

  6. To add MX records for the additional servers, repeat the steps above for those servers. Assign backup servers a lower priority than the primary email server.

Tip

Some cPanel servers require an MX record containing the hostname of the cPanel server for mail routing and/or authentication. If, after changing your MX records, you have issues with mail being rejected due to "too many hops" or authentication issues, add a third MX record with a priority of 100 containing the hostname of your cPanel server.

If you add a third record, you may need to lock down your cPanel server to only accept mail from the SpamTitan server.

Setup HostGator MX Records

Log in to your HostGator cPanel account and follow the steps below to set up your HostGator MX records.

  1. In the Domains section, select Zone Editor.

  2. If you have more than one domain, find the domain you are using with SpamTitan under the domain heading, and select Manage.

  3. Find your domain's MX record from the list of zone files, and select Edit.

  4. Enter the following:

    • Priority: A lower value represents higher priorities. Zero (0) is the highest priority.

    • Destination: Enter your MX record.

  5. Select Save Record.

Blacknight MX Records
  • Log into your Blacknight account at https://cp.blacknight.com icons8-external-link-32.png, or cp.blacknighthosting.com if you are on a new system.

    • If you are logged into cp.blacknight.com, do the following:

      1. Select Hosted Domains > domainname > DNS > DNS Records.

      2. Select Add New DNS Record.

      3. From the DNS Record Type drop-down menu, select MX.

      4. Enter the following details:

        • Mail Domain: This field can remain blank, unless you want to set up an MX record on a subdomain.

        • Preference: Enter 0.

        • Mail exchanger: Enter the mailserver record; for example: us1-smtp-mx1.titanhq.com

    • If you are logged into cp.blacknighthosting.com, do the following:

      1. Select Domains > Manage DNS.

      2. Select the Edit Zone pencil icon to the right of the domain.

      3. Add a new DNS record of type MX.

      4. Enter the following details:

        • Mail Domain: This field can remain blank, unless you want to set up an MX record on a subdomain.

        • Preference: Enter 0.

        • Mail exchanger: Enter the mailserver record; for example: us1-smtp-mx1.titanhq.com

BT Broadband MX Records

Follow these steps to create MX records for a BT Broadband hosted domain.

  1. Log into your BT Broadband office account as the primary user (do this by selecting Manage your Domain Name).

  2. From the Domain Maintenance page, select Manage beside the domain name you want to modify.

  3. Select the Advanced Domain Manager link in menu on the left.

  4. Enter your MX records.

  5. Select Save.

Network Solutions Records

If your domain is registered at Network Solutions, you will need to update your MX records there.

  1. Log in to your Network Solutions account.

  2. Select Manage Account > My Domain Names.

  3. Select Edit Advanced DNS Records and scroll to Mail Servers (MX Records).

  4. Select Edit MX Records.

  5. Enter the information for your SpamTitan Skellig MX records.

  6. Select Continue.