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Login for the first time

As part of your WebTitan Cloud setup, an email was sent to the supplied email address with information to get started. This email contains:

  • Your WebTitan Cloud URL.

  • Username and password.

  • The IP address(es) to redirect your DNS requests to.

The email is from with the subject line Welcome to WebTitan Cloud. If you did not receive this email, contact Support to have it reissued immediately.


If your account has been set up through your Service Provider, please contact them directly for your WebTitan Cloud login credentials.

If two-factor authentication (2FA) is enabled, you must also enter a code generated from the device used to register 2FA.

After signing in for the first time you should change your password. Do this by going to Settings > Account > Change Password.