WebTitan

Establishing a Support Connection

Go to Support > Support and follow the steps below to establish a secure connection to TitanHQ Support if requested to do so by a TitanHQ support engineer.

  1. Click Connect.

  2. A port number displays. Give this number to your TitanHQ support engineer.

    WTC-SP-support-connect.jpg
  3. Click Disconnect to disconnect the secure connection.

    WTC-SP-support-disconnect.jpg

    Note

    The Disconnect button only displays while the connection tunnel is open.