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Install WebTitan SSL certificate

If an SSL certificate has not been installed and a user visits an HTTPS enabled website that is blocked by a policy, their browser will return a certificate error page instead of your WebTitan block page. This can be confusing for the user.

To avoid this, download and import the WebTitan SSL Certificate.

An SSL certificate will need to be deployed to all computers that are being filtered by WebTitan Cloud. This can be done using Group Policy (GPO) or any other similar software.

Downloading the WebTitan SSL Certificate

  1. Go to Tools > SSL Certificate.

  2. Click Start to automatically download ca.der.

Importing WebTitan SSL Certificate

Importing SSL certificates can vary depending on your browser and device. Click below for specific instructions: