Pax8 Partner Guides

Quarantine Reports

A quarantine report contains a list of emails that have been caught and quarantined. Users can directly manage their quarantined mail through these reports, which are emailed to them on a periodic basis.

A quarantine report provides links for a user to manage their quarantined emails directly from the report. See a sample quarantine report below.

Note

Quarantine report links are tokenized, meaning that they expire. By default, quarantine report links expire after 7 days.

SpamTitan Cloud generates reports each night. For each user, a report will be generated and sent to the user if certain conditions are met:

  • Quarantine reports are enabled for the user's domain.

  • The user has an email in quarantine.

  • Today is a day for which the user or their Admin requested a quarantine report. For example, if a user or their Admin specifies that quarantine reports are sent weekly, the report will only be sent on a Friday.

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