Pax8 Partner Guides

Adding a User Policy

SpamTitan uses policies to decide how mail is treated. Policies can be applied to a domain (domain policy) or a user (user policy). By default, users inherit the policy set for their domain. However, a user-level policy can be created that overrides the domain-level policy. Follow the steps below to add a user policy.

  1. Impersonate your customer. See Impersonating a Customer.

  2. The AntiSpam Engine page displays for that customer. Scroll to the User Policy Management panel, located below the Locations panel:

    PP-STC-user-management-panel.jpg
  3. Click Add... and the Add User Policy window displays.

  4. In the email field, enter the email address to create a policy for and click Save.

  5. See Editing a User Policy to edit the policy settings.