Pax8 Partner Guides

Configuring your Customer's Default Policy

Policies determine what categories of website a customer has access to. Each customer is assigned a default policy when their account is created. Follow the steps below to edit a customer's default policy.

  1. Impersonate your customer. See Impersonating a Customer.

  2. The customer page displays for that customer. Scroll to the Policy panel, located below the Locations panel:

    PP-WTC-policy-panel.jpg
  3. Click the edit edit-icon.jpg icon in the Options column and the Edit Policy window displays above the Policy window:

    PP-WTC-policies-edit-panels.jpg
  4. Click on each of the available tabs to make changes to your policy - Categories, Web Filter & Safe Search, Notifications, Allowed Domains and Blocked Domains.

    Click the links below for more information on what can be configured in each tab:

  5. When you finish editing, click Hide to save changes to your customer's default policy and close the Edit Policy panel.