Quarantine
Click Quarantine in the sidebar menu to view, filter and manage customer emails that are in quarantine.
When evaluating email for spam, SpamTitan applies hundreds of rules to arrive at an overall spam score for each email. By default, the spam score is 5.
Email scoring above the specified spam score is considered spam and is quarantined by default. Email that scores below the spam score is considered legitimate and forwarded to the recipient.
To change the spam score setting on a per-domain or per-user basis for a customer, or to change to default action for email that scores above the specified spam scores, impersonate that customer and go to Anti-Spam Engine > Domain Policies or User Policies.