User Policies
SpamTitan uses policies to decide how mail is treated. Policies can be applied to a domain (domain policy) or a user (user policy). By default, users inherit the policy set for their domain. However, a user-level policy can be created that overrides the domain-level policy.
User policies are useful to customize a user's settings. For example, if the domain policy for example.com specifies that quarantine reports are sent every weekday, a user policy for user@example.com could override this so their quarantine report is only delivered weekly.
Go to Anti-Spam Engine in the sidebar menu and use the User Policy Management panel to set and manage user-level policies and permissions for customers.
Use the User Policy Management panel to add and edit users, manage user policy settings and manage allow and block lists for a user.