SpamTitan

Blacklisting and Whitelisting

Blacklisting: No spam checking is performed for domains or email addresses that are added to the blacklist, they are automatically blocked.

Whitelisting: No spam checking is performed for domains or email addresses that are added to the whitelist, they are automatically forwarded to the recipient.

There are important rules to note when using blacklists and whitelists:

  1. An email address cannot be whitelisted and blacklisted at the same time. If you add an email address to the blacklist that is already on the whitelist, they will automatically be removed from the whitelist.

  2. Entries cannot exist at both the domain group level and the domain level. When adding a new domain group blacklist or whitelist entry, if the entry already exists for any of the domains in the domain group, it will be removed as a domain level entry and marked as a domain group level entry.

  3. Per-recipient whitelists and blacklists overrule the global whitelist and blacklists for a domain.

  4. Whitelisted senders will bypass the SpamTitan Cloud anti-spam engine, however, they will still be scanned for viruses and banned attachments.